Privacy Policy | theChurch.Digital

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Privacy Policy

Effective Date: April 20, 2026

Who We Are

theChurch.digital ("TCD," "we," "our," or "us") exists to fulfill the Great Commission in digital spaces, doing something different to reach someone different. We operate websites, online communities, and digital environments designed to equip, connect, and mobilize people for digital ministry.

Information We Collect

Information You Provide

We collect information when you:

  • Fill out forms (including TCD Care)
  • Subscribe to emails or content
  • Join community platforms (e.g., Discord, WhatsApp)
  • Register for events or training
  • Donate or partner financially

This may include your name, email address, phone number, ministry or organizational affiliation, and messages, prayer requests, or care-related information you choose to share.

Automatically Collected Information

We use tools like Google Analytics to collect:

  • IP address
  • Device and browser type
  • Pages visited and time spent
  • Referral sources

This helps us understand engagement and improve our digital mission efforts.

Donations & Financial Information

Donations are processed through trusted third-party platforms including Stripe and Donorbox. We do not store or process your payment information directly. These providers handle your financial data securely under their own privacy policies.

Community Platforms

If you engage through third-party platforms (e.g., Discord, WhatsApp, YouTube), your data is also subject to those platforms' privacy policies. We do not control how those platforms collect or use your data.

How We Use Your Information

We use your information to:

  • Respond to inquiries and provide care (including TCD Care follow-up)
  • Send updates, resources, and ministry opportunities
  • Connect individuals into community and discipleship pathways
  • Improve our content, systems, and outreach
  • Process donations and maintain appropriate records
  • Fulfill our mission of digital discipleship

We do not sell your personal data.

Pastoral Care & Confidentiality

When you share personal, spiritual, or care-related information (such as through TCD Care):

  • We treat this information with care, discretion, and respect
  • Access is limited to appropriate team members or care providers
  • Information may be shared internally only as necessary to provide support

TCD Care is not licensed counseling or therapy. Communication may occur through digital platforms that are not fully secure. We cannot guarantee absolute confidentiality in digital environments. If you are in crisis or need licensed counseling, we encourage seeking local professional support.

Legal Basis for Processing

For users in regions such as the European Economic Area (EEA), we process data based on:

  • Consent (e.g., subscribing to emails)
  • Legitimate interest (e.g., improving ministry effectiveness)
  • Legal obligations (e.g., donation records)

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to certain processing
  • Withdraw consent at any time

To make a request, contact: be@thechurch.digital

Cookies & Tracking

We use cookies and similar technologies to analyze traffic and engagement and improve user experience. You can control cookies through your browser settings.

Data Security

We take reasonable steps to protect your data through trusted platforms and systems, limited internal access, and secure third-party providers. However, no system is completely secure.

Data Retention

We retain personal information only as long as necessary to fulfill ministry purposes, comply with legal obligations, and maintain appropriate records.

Changes to This Policy

We may update this policy periodically. Updates will be reflected by a new effective date.

Contact

For questions or data requests: be@thechurch.digital